An environment is a single entity that combines computing resources, networking, operating systems, software, and memory state into a manageable and easy-to-use unit. There are three ways to creat...

You can create a new environment based on any existing blueprint or template in your account. CloudShare provides a library of pre-configured single and multi-machine environments that come with s...

When you create a custom environment, you start with the basic Create Environment workflow, but manually select the resources that will be used in that environment. These can include: VMs you imp...

You can easily manage any CloudShare Environment from its Environment Details page. The page provides a comprehensive, real-time view of a selected Environment, as well as a single location for pe...

The following Environment actions can be performed simultaneously for more than one selected Environment: Resume Suspend Extend Delete You can select up to 10 Environments simultaneously for a b...

ISO files enable you to back up optical disks or store your data in a more functional way. CloudShare enables you to import a prepared ISO file and connect to it from any VM in your environment. An...

Self-Serve Boot Order allows you to select a specific order in which your virtual machines (VMs) will boot, so you can better customize your environments, training and sales experiences. Setting u...

CloudShare offers a range of very useful ways for you, your fellow CloudShare users, and external users to access CloudShare environments and VMs.  Tip To configure and troubleshoot your connecti...

Whether you need to transfer files to your VMs, install software, develop, test something or make any sort of change to your VMs and your environment, you'll need to know how to connect to your en...

One way you can connect to a CloudShare VM is via an RDP client using the VM's external address, which is a persistent external DNS name assigned to each VM in a CloudShare environment.    (Clickin...

RDP file download is an option that gives you fast and easy access to a CloudShare VM. CloudShare provides an external RDP file per VM, which you can download directly from the Environment Details...

You can connect to a CloudShare Linux-based VM by installing xRDP, which enables non-Windows operating systems to provide users with a standard Microsoft Remote Desktop Protocol (RDP) compatible e...

   Overview 1. Accessing my machine via the Web 2. Share my machine via Web access 3. Enabling Web Access  Overview  Web Access provides on-demand internet access to a web application running on yo...

Our powerful, browser-based Viewer provides an easy, fast and intuitive way to view your environments and ensure a productive virtual lab experience. Note For details on how to access the CloudSh...

Welcome to CloudShare! Our browser-based Viewer brings many powerful and productive features to your virtual lab experience. Here's a guide to help you start using it quickly. Viewer Overview Cl...

You can use any of multiple supported languages for the Viewer: English German Japanese French Chinese Spanish To change the viewing language, click the  icon at the top right of the Viewer. Fro...

The method for copying and pasting content between your local computer and remote VMs will vary, depending on the access protocol you are currently using to connect to the VM: Copy and Paste over...

In a key override, specific keystrokes send custom-defined key combinations to the VMs.  You add key overrides when you customize your Environment Viewer. Key overrides will affect all VM tabs tha...

When you're connected to a Windows VM via RDP, the CloudShare Viewer enables you to play and record sound on the remote VM. You configure Viewer sound settings for a VM in two steps: Enable Audio...

CloudShare’s environment Viewer is at the heart of the user experience. It's a self-contained portal for accessing VMs, SaaS applications, local and external resources, and any other content you w...

To see how an environment will appear to a user, go to that environment's Details page and click View from the action panel: The Environment Viewer for the selected environment will be displayed ...

When you create a new environment, a Viewer instance is also created using default settings. CloudShare enables any user with sufficient Role permissions to change these settings, to help make you...

In Advanced Settings mode, the following customization activities are available to you: Changing the Default Tab Changing the Layout of Tabs Switching Tab Order Hiding Tabs Renaming Tabs Customiz...

CloudShare enables you to create an environment that is specifically tailored to your users, making their experience more intuitive and much more productive. Among the most useful CloudShare envir...

Important This task requires account manager permissions.  The resources repository enables you to upload resources that you want to make accessible to environment users in the CloudShare Viewer...

One of the most important capabilities of CloudShare is enabling you to import your existing virtual machines (VMs) exactly as they are, so that you can continue working with them to develop new s...

Before you begin the VM import process, you'll need to perform the following preparation activities. Ensure the VM is CloudShare Compatible If your VM meets these specifications, it can be impo...

Note You can also import a VM manually using Cloud Folders. For details, click here. The VM Import wizard leads you step by step through automatically importing your own virtual machines (VMs) t...

Reviewing these tips before you start your VM import can help to achieve a smoother import process: VMDK Configuration Issues. Avoid the following OVF mismatches: Fewer VMDK files uploaded - En...

  Note: You may be able to import a VM using the VM Import Wizard. For details, click here. The VM Upload workflow offers you the ability to upload your own customized virtual machines to your new ...

Whenever you import a VM, CloudShare makes a snapshot of it available via the Imported VMs tab whenever you are creating a new custom environment.  When needed, you can delete this original VM imp...

CloudShare environments are built and managed via Blueprints and Snapshots. A Blueprint is a container for an environment’s Snapshots, while a Snapshot is a complete replica of an Environment in i...

Snapshots Snapshots back up the entire environment as it is in its current state.  So that means a complete replica of all of your virtual machines, the RAM, CPU and disk allocations, the network c...

  Overview What are Snapshots? How to take a Snapshot Revert to a Snapshot Overview Taking a Snapshot is a core feature of CloudShare and one of the most vital maintenance tasks you can perform ...

On the environment's details page (Go to the Environments list and then click the environment's name to open the details page), click Take Snapshot.  The Take Snapshot form appears on the page....

Environments created from a blueprint are based on the default snapshot in the blueprint. It's easy to change which snapshot is the default.   Important For users of multiple regions: If you wish...

You can copy a snapshot from US East to another region. You can also remove snapshots from regions.   To copy a snapshot to a region: Go to the Snapshot Regions page.  This page displays snapsh...

CloudShare’s AWS SSO login provides a secure authentication flow that lets you go directly into your AWS console using Single Sign-On (SSO). To enable AWS SSO login: In the Viewer, go to AWS Conso...

Note CloudShare supports the three leading commodity clouds: Amazon EC2, Microsoft Azure and the Google Cloud Platform (GCP). Using our external cloud resources capability, you can conduct virt...

CloudShare supports using custom Terraform scripts to enable tight functional integration with external clouds. A Terraform script defines each end-user environment upon spinup, providing a way to...

You can create a new Terraform script for the account from within CloudShare by manually entering or pasting the script code. Note The ability to work with Terraform scripts in CloudShare depend...

When you work with an External Cloud, you can view a detailed summary of the resources being used by that cloud in CloudShare. A External Resources Summary page can be accessed from the following ...

When working with an External Cloud, you can make custom data available to the cloud whenever needed. On the External Resources Summary page, go to the External Resource Custom Data panel and clic...

The Share feature lets you share your own environments and end user environments with other project members for collaboration. You can let other project members modify environments, take snapshots,...

  Click to view all Virtual Environments content.  

CloudShare offers you the ability to export and download your individual VMs and entire environments directly to your Cloud Folder.  The resulting OVF files can then be imported to your local Virtu...

When you create a CloudShare environment, its VMs will always start out with unique passwords, automatically randomized.  Typically, your do not need to change the initial VM password. However, if...

CloudShare makes sure every environment starts out with unique passwords on all virtual machines.  When an environment is created, either from a permalink, an invitation or from new machine templat...

Currently there are two options available for assigning more secure passwords to your machines. The first section of this post covers the automatic assignment of secure passwords which can only be ...

Overview 1. Adding a domain user to the domain controller 2. Adding a domain user to CloudShare Overview Configuring domain users is optional however necessary if you intend to want to set up diffe...

CloudShare enables you to configure networks to connect VMs in your environment to each other and to the public internet via CloudShare's remote access gateway. The remote access gateway provides ...

Important This task requires project member or project manager access. To add or edit a network: In the Environment Details page, select Edit Environment > Edit Networks. This option is enabl...

To configure a VM's connection to a CloudShare network: In the environment's details page, select Edit Environment > Edit Networks. The Edit Networks page appears.  On the topology diagram, se...

CloudShare provides the following modes for inbound access on any network adapter on any VM: Secure access Public IP No Access Note To change the inbound access mode of a network adapter, see C...

When you allow inbound access to a machine on a network by public IP, inbound traffic is, by default, allowed on all ports that are open in the CloudShare firewall (see table below).  The best pra...

Promiscuous mode is disabled by default. If you need to configure a net adapter to work in promiscuous mode, you need to enable it in the Edit Networks page in addition to making sure that the app...

CloudShare's Cloud Folders enables you to quickly move your local files (code, content, configurations and software) into your CloudShare VMs. Your Cloud Folder is available to all VMs in your env...

Important Cloud Folders are supported on the US East Region only. Overview Why use Cloud Folders? 1. Getting Started 2. Show your Cloud Folder on your CloudShare machines 3. Start working 4. Adde...

Overview Project Folders make it easy to share files between Project Members and with all of the CloudShare VMs in your Project. You might already be familiar with your personal Cloud Folder, the c...

After creating an environment, CloudShare enables you to change its technical characteristics, including: hardware settings like available RAM, number of CPUs and disk size; creating nested level...

One of the most simple yet effective features we have is the ability to adjust the resources of your virtual machines on the fly.  RAM, CPUs and disk space can all be adjusted to suit the requireme...

Increasing the Disk Size of Your Virtual Machine CloudShare supports editing your virtual machine hardware and increasing the disk, RAM or number of CPUs.  To access this functionality, bring up y...

CloudShare enables you to run virtualization software on a CloudShare VM. All you have to do is enable virtualization on the VM and then you can run the virtualization software of your choice. Fr...

Whenever a CloudShare environment is generated from a snapshot - whether for a class, a demo or a single environment creation, the new environment is an exact replica of the environment the snapsh...

To ensure that your CloudShare experience is productive and enjoyable, we recommend that you test your connection to our platform before your class, POC or Demo begins. In most cases, connectivity...

How you test your connectivity depends on where you are testing from. CloudShare provides two distinct scenarios for testing: Testing remote access before logging in to CloudShare Testing CloudSh...

Connectivity testing analyzes your computer's connection to the remote access gateway for the CloudShare region where your environment or experience is hosted. Multiple test types are used to dete...

The quality of your CloudShare experience is directly impacted by the quality of your network connection. Because the CloudShare Viewer works from inside your web browser, it is sometimes possible...

In most cases, connecting to your environment will be fast and seamless when you use any modern web browser. However, should you experience connectivity issues, please check with your IT or networ...

CloudShare provides the ability to launch environments, create demos and hold classes from data centers in multiple regions around the world (US East, Asia Pacific and Europe). If you are currentl...