Machine is missing administrator credentials
You may receive this notification if Administrators or Users have been configured in the CloudShare user interface but not in the virtual machine itself or if the original Administrator account has been deleted.
If you do not have the original password issued by CloudShare or have deleted the Administrator account from CloudShare’s ‘Edit users and access’ menu, you will need to revert to a Snapshot or delete the machine and recreate it.
To resolve the notification
1. If you still have the original Administrator account’s password you can recreate the login through the CloudShare user interface.
2. Click ‘Check now’ to clear the notification message.
Configuring new users is a two-step process.
1. To avoid this in the future, be sure to add the user account in the VM before adding them to the CloudShare UI. This can be done through the ‘User Accounts’ Control Panel or through adding a user in Server Manager.
2. Add the user you created to the CloudShare UI in the ‘Edit environment > Edit users & access’ menu.
We recommend that you leave the original Administrator account and password intact to ensure that CloudShare can perform maintenance on your environment when necessary.
If you are still having problems, please make sure 'Customize password' is enabled.
If the error message has not cleared after clicking 'Check now' then contact Support.