When you connect to a VM through the Environment Viewer, you can interact with the VM using your local keyboard as if it were physically attached to the VM. Most international keyboard layouts are fully supported.
With some keyboard language layouts (e.g., German), if you get unexpected results when typing characters, you can usually fix this by changing the VM's keyboard language so that it is suitable for your physical keyboard.
In the Environment Viewer, you can change the keyboard layout of a VM by changing the language that is assigned to it. All standard international language keyboard layouts are supported.
This capability is available for RDP, VNC, SSH and Console connections.
The change takes effect only after the VM is restarted or following a new login.
From the Viewer's Settings menu at the left, click Keyboard > Keyboard Language. The Keyboard Language popup will be displayed:
Select the new language that is desired for your keyboard (e.g., German).
Click Select Keyboard. A confirmation popup is displayed, warning that either a reboot or logout must be performed.
Click OK to confirm the change.
For Console connections, the VM will be rebooted in order to perform the change. For RDP, VNC and SSH connections, you must logout of the VM in order to perform the change.
It's also possible to change the keyboard language while working in Fullscreen mode and using an RDP connection:
From the Viewer's Settings menu at the left, click Display > Fullscreen. The current environment will reconnect in Fullscreen mode.
Open the Fullscreen mode menu and click Keyboard:
Select the desired keyboard layout from the Keyboard menu.
A popup will be displayed indicating that the language change will take effect only upon logout. Click OK.
Make sure your physical keyboard matches the keyboard layout you choose.
If you don't see this feature in the Viewer or if you're still having problems typing characters, please contact Support.