Can't access a SharePoint site with SharePoint Designer

Cristian Vallarino

• March 31, 2015 14:31

Cristian Vallarino

I have a virtual machine with SharePoint 2013. I'm trying to Access the site with SharePoint Designer using the external web Access address, but it is imposible. SharePoint designer keeps saying that can't connect to the Site.

If I enter inside the virtual machine with Remote Desktop and open SharePoint Designer from inside and use the local address to the site, it opens normally.

Alternate Access Mappings is configured because the normal browsing of the site using the external address Works well.

The error says:

CloudShare | Welcome to the cloud
Web Access Error The remote server you tried to access failed to respond. The environment owner should check the configuration and verify that the web server is properly configured. Contact support for more information.

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  David Somerset

  • March 31, 2015 23:41

  hey there, can you post links to screenshots so we can see what you';re doing? Like what you have in AAMs and IIS?

  also you say you're using external address and web access - they're 2 different things, which one are you using? Maybe try accessing SP from Designer using the external address instead?

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  Cristian Vallarino

  • April 01, 2015 17:56

  Here you can see a screencast I've donde to show you more information

  http://1drv.ms/1C98t3l

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