My VM is stuck in a 'Preparing - 32%' state.
My VM is stuck in a preparing 32% state. What causes is this? Is there any way to fix it from a 'cloudshare end user' perspective?
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Official comment
Hi Nick, in ProPlus, the best thing to do is post a notification here as we monitor the Help Center closely. In all cases, we are already working to resolve these types of issues as we have system monitors in place to alert our engineers.
In our other platforms, manually suspending, waiting 5-10 minutes and resuming resolves rare issues like this.
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