Sharepoint 2013 with external access : Error with Post /_vti_bin/client.svc/ProcessQuery

Hello,

we have just patched our SharePoint server 2013 with November CU 2014 and since, we are unable to save a record in SharePoint when we use external access (Vanity URL).

When we use Fiddler for troubleshooting, we notice that the query "POST /sites/i5_v2/talvi/00073/_vti_bin/client.svc/ProcessQuery HTTP/1.1" cause this error:

4a9

Web Access Error

The remote server you tried to access failed to respond.

The environment owner should check the configuration and verify that the web server is properly configured.

Contact support for more information.

We have no problem when we use the site locally on the server.

Do you have a idea what goes wrong with external access?

FYI, this is the FULL POST request:

POST http://uvo1xk33fg3csysasdd.env.cloudshare.com/sites/i5_v2/talvi/00073/_vti_bin/client.svc/ProcessQuery HTTP/1.1
Accept: /
X-Requested-With: XMLHttpRequest
Content-Type: text/xml
X-RequestDigest: 0xC65B9169729CF739D073F1EC02BF45B841579F8B53AC06EA92D6844F833FE48E86C7A9C947AD3F40F4F2BA4BB6C24D8D5256935330E971A135E9189B28F69ED9,08 Jan 2015 17:40:33 -0000
Referer: http://uvo1xk33fg3csysasdd.env.cloudshare.com/sites/i5_v2/talvi/00073/Lists/ContactsProjets/NewForm.aspx
Accept-Language: fr-CA,fr;q=0.8,en-CA;q=0.6,en-US;q=0.4,en;q=0.2
Accept-Encoding: gzip, deflate
User-Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; Touch; rv:11.0) like Gecko
Host: uvo1xk33fg3csysasdd.env.cloudshare.com
Content-Length: 0
Connection: Keep-Alive
Pragma: no-cache
Cookie: databaseBtnText=Open%20with%20Access; databaseBtnDesc=Works%20with%20items%20in%20a%20Microsoft%20Access%20database%2E; stsSyncAppName=0; stsSyncIconPath=0; WSS_FullScreenMode=false; Ribbon.ListForm.Edit=1342863|-1|1057|-991942142; Ribbon.TasksList=1342863|1|51|1072222931; Ribbon.WebPartPage=1342863|-1|411|-1271518971
Authorization: NTLM TlRMTVNTUAABAAAAB4IIogAAAAAAAAAAAAAAAAAAAAAGA4AlAAAADw==

David Somerset

January 08, 2015 19:49

hi Eric - sorry alot of your message is getting overlapped. but from whay I can tell it looks like a alternate access mappings or iis problem. is the url assigned in both SP and the webserver?

does it work without the vanity?
I'm also wonderng if the environment is up and running when that happens?

Eric Fontaine

January 09, 2015 13:03

Hello David,

thank you for your message. Yes, both URL are the same (IIS and AAM (Internet Zone).

Oups, we don't use Vanity URL for this WebApp (my bad). Our URL is http://uvo1xk33fg3csysasdd.env.cloudshare.com

Locally on the server we have no problem, it's work like a charm.

Yes, our environment is running when the problem occur. Write me a personal mail if you want a try, I we will give you a acces.

Thanks.

Éric

Sudarsanan kaliyamurthy

January 20, 2015 06:38

Hi All,

i am also having the same issue. seems sometime it is working and sometimes not when access from external link.

Could someone tell me what would be the reason for this defect.

Thanks

January 27, 2015 23:15

hmmmm.... i wonder - maybe try that external address instead? the direct one with *.vm.cld.sr ?

January 27, 2015 23:16

sorry, doublepost - I mean
youraddresshere.vm.cld.sr

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Sharepoint 2013 with external access : Error with Post /_vti_bin/client.svc/ProcessQuery

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