Unable to RDP the server,But able to access console mode.

Sudarsanan kaliyamurthy

• November 09, 2014 22:43

When i try to open the RDP file it was unable to connect to the server.

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  jonny nadas

  • November 10, 2014 09:05

  Have you tired to RDP not using the file? That is:
  Opening mstsc.exe and entering the machine's DNS, and credentials by hand?

  You can get this information in the Environment Details page where it shows the list of machines, expand the details of the machine and it's there.

  If you still can't, it may be a problem in the machine itself. Connect via Console and google it from there.

  If you can, it may be a misconfigured credentials maybe? You can edit these by entering "users & access" button under the "Edit Environment" button.

  Cheers. Hope that helps.

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