Unable to RDP the server,But able to access console mode.

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    jonny nadas

    Have you tired to RDP not using the file? That is:
    Opening mstsc.exe and entering the machine's DNS, and credentials by hand?

    You can get this information in the Environment Details page where it shows the list of machines, expand the details of the machine and it's there.

    If you still can't, it may be a problem in the machine itself. Connect via Console and google it from there.

    If you can, it may be a misconfigured credentials maybe? You can edit these by entering "users & access" button under the "Edit Environment" button.

    Cheers. Hope that helps.

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