Need a special permission to administrator account to delete folder and files inside the folder

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    Grace Sigal

    Hi Deepti, does this actually work? I submitted couple of questions yesterday & nobody has answered.

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    David Somerset

    wow Deepti - theres so much confusion in your post. firstly, cloudshare won't fix that for you, you're responsible for the VM and we all have full permissions on the vms we run. When you login, you're using that administrator account.

    for the actual problem, that's pretty confusing too. It sounds like you need to reformat the D and E partitions. that will let you extend the partition through windows disk management. First extend to D, then E.

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    pradeepa achar

    Hi David
    Sorry if that was confusing.

    The basic thing that we need to do is that we have to increase the space for C: Drive in the VM.

    We are using Windows Disk Management to do so. To create continuous allocated free space for c Drive we have to empty the D: Drive. WE are logged in as Administrator but is does not allow us to delete a folder named "072a4d9b6e0481e6473ba5e7f611049b" saying that we do not have permissions to delete this folder. This folder has not been created by us. It existed when the VM was setup.

    What we need from you:
    1. Either give the Administrator user access to delete that folder (which we DO NOT currently have)
    2. Or delete that folder from your end
    3. Please increase the space on C:Drive (without formatting) to 100 GB

    This has become quite CRITCAL now. I'll appreciate a quick resolution for the same. You can reach me at (+91 9343509765) in case any further clarification is require.

    PLEASE TREAT THIS AS URGENT AND CRITICAL

    Thanks so much
    Deepti

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    David Somerset

    hey Deepti - a couple things first, I'm a customer like you. So can't work on your environment and my billable hours are pretty high ;)

    Frankly though, there's nothing cloudshare could do fo you either. You're responsible for what you do to the environment, just like if I break my own environment - that's my problem.

    There's never a vm that has a secondary disk added when you first get it - so again, that's up to you to fix. sorry buddy. wish I could give you more advice, but you should probably revert your environment to a snapshot. it sounds hosed.

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