Support VM Browser Access from Surface RT

Kevin Dostalek

• December 07, 2012 14:55

I'd like to be able to access my VM machines from my Surface RT tablet.  At present I can do this with the Remote Desktop App, however, it's a bit of a pain since the RDP addresses are always changing.  It'd be nice if it just worked from the IE App (or had it's own RT supported ARM app) they way it does from an iPad.  I'm thinking that the iPad HTML5 access method would probably work, just need it to detect the Surface RT User-Agent and redirect to it.

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  Janhavi Anturkar

  • December 08, 2012 22:28

  Agree with Kevin. I would also prefer to access my VM on Surface RT from the IE

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  Peter Franks

  • December 10, 2012 16:46

  Hi guys, yep - and we're getting that set up for you.  Should be ready soon.  In the meantime, have you tried Chrome on the Surface?  

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  Kevin Dostalek

  • December 10, 2012 20:09

  Hey Scott,

  That's great news!

  To my knowledge there is no version of Chrome that runs on Surface RT.  I know you can throw Chrome into "Windows 8 Mode" on a Win8 PC which makes it run like an app, but it's still an x86 desktop app (not an ARM metro app).  Even the Google search app for Surface RT appears to just use IE as it's browser.

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  Peter Franks

  • December 10, 2012 20:11

  Interesting - and I must be going crazy - I swear I saw a review not 2 days ago where Chrome was running on the Surface.  I could be wrong though - regardless - we've got it in the works!  

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  Janhavi Anturkar

  • February 08, 2013 02:27

  Hi Scott,

  Has this been resolved? I'm still not able to access VMS in browser on Surface RT.

  Thanks,

  Janhavi

   

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  David Gorgone

  • March 20, 2013 16:27

  The status says "Done", but I can't get it working on my Surface RT.  Is there any documentation, or a link to use?

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  Chris Romp

  • October 10, 2013 17:48

  Still no RT solution that I've seen, and there's no Chrome on RT (ARM processors).  I've gotten it to work sort of by powering up the machine in the browser, then using RDP to connect to my CloudShare instance.

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  Peter Franks

  • October 13, 2013 07:43

  Hey Chris, when you try to connect - please make sure you are using the desktop version of IE rather than the 'Metro' version.  You will also need to run it as an administrator.  

  Cheers.

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  Chris Romp

  • October 15, 2013 01:16

  I have run the desktop browser as administrator, and even added the URL to Trusted Sites to be safe. I'm told that I need to install a plugin, but IE never prompts for the install.

  Again this is not an x86 processor... you have a plugin that works in desktop IE on RT/ARM?

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  Chris Romp

  • October 28, 2013 15:21

  Update: This still doesn't work on Windows RT 8.1, released recently.

  Your note above about Chrome on Surface makes me wonder if there's not some confusion on the CloudShare side about Windows RT.  It's not the same as regular Windows.  Surface and Surface Pro do not run the same OS.

  I will be upgrading to a Surface Pro soon so this will not be an issue for me much longer, but having this available on RT would be a good thing for RT users, in my opinion.

  Thanks as always.

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  Peter Franks

  • October 29, 2013 15:54

  Hi Chris, thanks for checking in - this got put on the backburners for a while so I'm checking with our QA guys to see if we can add full support.  

  Cheers!

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