unable to connect to machine

Steve Butler

• May 18, 2012 19:32

Hi,

A short while ago, I was kicked out of my session whilst on VM : SharePoint 2010 SP1 (Information Worker)

I've tried to reboot several times but have been unable to get back on.

Is there an issue that you may be aware of?

Thanks

Steve

0

• 

  Peter Franks

  • May 18, 2012 19:33

  Hi Steve,

  Thanks for reaching out and I am sorry you had a problem reconnecting to your SharePoint VM. I have tested the connection and have viewed the error logs for this environment, but everything seems to be working correctly.

  Can you confirm if you are able to connect to any of your virtual machines or is it just this one that is having a problem?

  Thanks, 

  Scott

  0

  Comment actions Permalink
• 

  Steve Butler

  • May 18, 2012 19:34

  Thanks Scott,

  All back up and running now but for some reason, the remote desktop services had stopped and would not restart even when attempting to reboot the machine.

  I managed to resolve it by hopping onto one of the other vm's that I had put in the domain and restarting the services remotely from there.

  Regards

  Steve

  0

  Comment actions Permalink
• 

  Pat Akwen

  • May 30, 2012 11:11

  Hi Scott,

  I am having a similar problem, after trying to restart my VM , i was disconnected and have not been able to reconnect  to my VM as i write to you. Would greatly appreciate your help with this.

  Pat

  0

  Comment actions Permalink
• 

  Pat Akwen

  • May 30, 2012 11:14

  Sorry, it now works perfectly! So no need to worry about it. Thanks - Pat

  0

  Comment actions Permalink
• 

  Steve Leney

  • June 01, 2012 16:37

  Hey Patience.  To try and troubleshoot the issue sometimes you can try switching to console view.  It may just be stuck in rebooting and you might need to wait to complete the process.  Console's pretty handy if an install went bad or if I've mysteriously broken the networking ;-)  

  0

  Comment actions Permalink
• 

  Pat Akwen

  • June 19, 2012 06:53

  Hi Steve,

  For some reason, the network connection of my VM keeps being interupted with error messages and it is slower than usual. Can you have a look and see?

  Would appreciate your help.

  Pat

  0

  Comment actions Permalink
• 

  Steve Leney

  • June 20, 2012 18:38

  Hey Pat, I'm just a customer like you - so you may want to open a ticket with Support.  Should be a link at the top of this page - 'submit a request'.  

  0

  Comment actions Permalink
• 

  Pratap Udaya Raj

  • July 27, 2012 08:31

  Unable to open.......how many times i have to reconnect it......

  0

  Comment actions Permalink

Please sign in to leave a comment.