"Keys" Sticking
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    Steve Leney

    Thats a weird one Gary.  I'd heard a couple similar problems in the past and someone suggested disabling Num Lock on your local keyboard or reverting to a snapshot.  

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    Kris Kothumb

    I have this problem constantly. This is so annoying and I cannot type the character "e" without the explorer popping up. I have searched many forums but could not find an answer that works. Rebooted the VM - still the problem manifests. This happens specifically on my work XP machine. But on my Windows 7 home machine, I don't have this problem. Any suggestions/ideas how I can overcome this issue?

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    Steve Leney

    Kris, have you tried making sure Windows Accessibility / Ease of access options are disabled?  In some cases you may need to enable-then disable again for it to hold, and then reboot.  FYI, you might ALSO need to do this on your local pc...odd, I know.  

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    Kris Kothumb

    Steve, I have checked my Windows Accessibility/Ease of access options - None of the settings are enabled - on either machines. I find this so frustrating as I am absolutely unable to access the cloudshare from my work machine. It works for the first 5 minutes or so and then when I start typing characters like "e" would pop up explorer and so on. Are there any other terminal clients I can use instead of the default one from Windows? This is a big concern from me as I am totally unable to make use of cloudshare env for major part of my day. Would appreciate any feedback on this. Thanks.

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    Steve Leney

    Hey Kris, just a though, you mentioned using the default windows ts client.  Are you using that to connect to your VMs?  If so that may be the problem.  does the same thing happen when you login via cloudshare?

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    Kris Kothumb

    Yes I am using the default windows TS Client to connect to my VMs. Is the Chrome Plugin provided by Cloudshare use a different mechanism to connect to the VMs? I have not tried logging in via the cloudshare (assuming using Chrome). I can give it a try.

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    Kris Kothumb

    An update - tried using via Chrome to log into my VMs. Same problem with sticky keys.

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    Peter Franks

    Hello Kris, 

    This is a strange issue you have reported and we are currently researching it.  We will follow up with you directly and also post our findings here.  Do you mind if we try connecting to your environment to run some tests?  

    Thanks, 

    Scott

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    S.J. Hermans

    I have the same issue suddenly popping up in my environment. When I use the T key it suddenly works like TAB

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    Kris Kothumb

    Thanks Scott. One of your support personnel contacted me over the phone. One of the things that came up is the intrusion from any software on the host machines that might have keyboard hooks. I have this issue manifest from my two different work environments (totally separate companies). One environment I am using Windows XP machine which has Auto HotKey software installed. The PC came installed with it, so I uninstalled it and am testing it out presently. I will keep you posted in the next couple of days. The other environment is using Windows 7 and it had the same issue as well. I don't know what list of software it has, but will look for any software that might have installed keyboard hooks.

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    Peter Franks

    Awesome, thanks for following up Kris.  Let us know how it goes.  

    Serve, let us know if Kris' findings work for you too.  

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    Cecil Renshaw

    We having the same issue.  I bought voouchers for a class and most of the class is having the keyboard issue. Cannot see any hotkeys software installed on the machines

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    John Chadwell

    I have this same issue on a windows 7 home premium laptop. It behaves as if the windows hotkey is being pressed with each keystroke. I disabled the windows hotkey on my laptop but it made no difference.

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    Peter Franks

    Just a quick update to this issue, to clear what appears to be Sticky Keys, go to fullscreen and hit the Windows key a few times.

    This will clear the sticky-key cache and typing will return to normal. There is a KB fix that was released some time ago so try running Windows Updates, rebooting from within the OS once or twice then take a Snapshot so you have these updates locked in.  

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