Various tips and tricks on CloudShare topics. 

Hello, Is it possible to clone an environment from my environment of three servers to a new team member's environment that is disconnected from mine? I see copy VM but not copy environment. Thank ...

This article explains how a user of CloudShare TeamLabs or Enterprise can move or copy Blueprints between projects. Prerequisites 1. The user performing this move must be a Project Manager in both ...

I have created a custom VM in CloudShare. How can I save this VM as a template, then use this template to create other VM?

Disabling SMTP Open Relay CloudShare does not permit the use of SMTP open relay.  An SMTP open relay allows anyone on the Internet to send E-mail through it.  This means it is typically used by sp...

  If you need files on Cloud Folders to be available on a drive letter, like "Z:", then this article provides instructions for taking advantage of a utility that will handle this for you. Cloud Fol...

Seeing an error or notification? Browse here for information.

Machine is missing administrator credentials You may receive this notification if Administrators or Users have been configured in the CloudShare user interface but not in the virtual machine itself...

Failed to add machine from template You may receive this notification when adding a new machine from our library of templates.   The notification can also appear when accessing a Permalink (such ...

Machine is missing essential components (VMware) You may receive this notification if any of the virtual machines in your environment are missing the core virtualization software required to make t...

Machine has crashed since you last used it You may receive this notification when our network was unable to read the data and state of the virtual machine when it was last resumed.  To be able to...

Machine is missing an essential component (CIFS) You may receive this notification if any of the virtual machines in your environment are missing the drivers for accessing CIFS (Common Internet Fil...

Having trouble? Look for your issue here.

If you are unable to login to the CloudShare application… Forgotten Password Web Browser Compatibility If you are STILL unable to login to CloudShare…       If you are unable to login to the Clo...

I recently resumed my environment and it has not progressed passed 20% after waiting for some time. It looks to be stuck, and I cannot access my environment. Solution: This can occasionally happen...

I created a new blueprint today. But when go into the details of the blueprint, the option to “Export VMs” does not appear. I am a project manager of the managing project associated to the blueprin...

The File Sharing link is missing in Internet Explorer 9, 10 & 11   The best way to transfer files to your environment is to use Cloud Folders.   However in most browsers, when logged into a virtual...

Issue: When performing task switching <ALT+Tab> while connected through Console connection, the ALT key state does not reset (release) as you leave the guest OS   Symptoms: Upon return, the guest O...

Common tasks on Windows Server, Sharepoint, Windows Azure and other specific platforms and applications.

Overview 1. Add the Virtual Machine to the domain in the virtual operating system 2. Configure the domain in the CloudShare portal Overview The following walkthrough provides a step-by-step guide ...

Create an Active Directory Domain on Windows Server 2016 Log in to your Windows Server and start the Server Manager. Navigate to the Local Server tab and select Manage > Add Roles and Features fr...

In this series of articles I will be explaining the most simple and efficient ways to perform common tasks in Windows Server and SharePoint Server environments. Here I will focus on Active Directo...

I’ve been asked this question many times so I decided to make a quick guide for restarting Windows Server 2012. Open Windows Server 2012   Click on Windows PowerShell   Type the Sconfig comma...

Overview 1. Unable to Connect / Web Access Error 2. Viewing the VM via the external IP Overview When trying to access your SharePoint environment with Web Access enabled via an external URL (see We...