If you're having trouble connecting to your CloudShare class, or your connection seems to be very slow, you can run a connectivity test to help solve the problem.
To run a test without logging in to the class, from any browser tab, click: https://use.cloudshare.com/test.mvc. An external Remote Access Tests dialog will open and automatically begin testing.
For details about interpreting remote testing results, click here.
To run a test directly from the CloudShare Viewer, on the the left side of the Viewer, from the Connectivity menu, select Connectivity Test. An internal Connectivity Test dialog will open and automatically begin testing.
For details about interpreting Viewer test results, click here.