You can remove a user from a project at any time using the following procedure.
Complete deletion of a user (i.e., removal of the user's email address from a CloudShare account) can only be performed by the Account Manager. Contact CloudShare support to delete a user.
Downgrade the User Role
Only a user with the Role of Team Member can be removed from a Project.
From the CloudShare Dashboard, navigate to Users > Project Members to display the current list of users in the account.
Locate and click on the email of the user that you want to remove. The User Details page opens for the selected user.
If the user is assigned a Role other than Team Member, click Change User Level to open the Change User Level dialog:
From the User Level dropdown list, select Team Member.
Click Change User Level to downgrade the user Role.
Remove the User
On the User Details page for the desired user, click Remove from Project. The Remove from Project dialog opens:
Be sure to review the summary of actions that is displayed before proceeding to remove the user.
If needed, from the Project dropdown list, select the relevant Project.
Click Remove from Project. The user will be removed from the selected Project.
The record of a user who was removed from all Projects is maintained in the account's database. This means that a removed user can still log in to CloudShare, however that user will be denied access to any functionality. Upon logging in, a removed user will see the message "You have no active environments".