Students can ping you for assistance or message you. When you want to assist a student or check on their progress, you can take a closer look at what they're doing in their environment. You can also chat with the students, either one on one or as a group.
Students who need help can either message you or click a button to request assistance.
When a student messages you, an indication appears in the students section of the actions panel:
To see the message and respond, click the message icon ().
When a student requests assistance, the Assist Me Requests icon turns blue. The number of open requests appears next to it:
Click it to see who needs help:
You can click the to cancel a request, or click the message icon to start private messaging with the student.
To view a student's work closely, click at the top right of the student's thumbnail and select Zoom in. This opens the VM that the student is currently working on in a separate browser tab.
You will also see an option to Open Environment. This opens the environment details and lets you monitor and manage the environment's state, resource usage and so on.