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SSH to your CloudShare VMs may not work in IE8 or IE9

CloudShare uses a Java browser plugin for SSH access. Due to Java updates last week SSH connections using Internet Explorer 8 or 9 may not work.

If you are unable to connect to your CloudShare machines using SSH connections, we suggest one of the next solutions:

1. Try to connect using a different browser (for example Chrome or FireFox).

2. Connect to your machine directly using an SSH client (for example: Putty)

3. Upgrade your Internet Explorer to version 10 or higher

4. For further troubleshooting run the CloudShare Troubleshooting page

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