CloudShare uses a Java browser plugin for SSH access. Due to Java updates last week SSH connections using Internet Explorer 8 or 9 may not work.
If you are unable to connect to your CloudShare machines using SSH connections, we suggest one of the next solutions:
1. Try to connect using a different browser (for example Chrome or FireFox).
2. Connect to your machine directly using an SSH client (for example: Putty)
3. Upgrade your Internet Explorer to version 10 or higher
4. For further troubleshooting run the CloudShare Troubleshooting page