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Console connection: error when using Auto-fill credentials

***The topic covered by this post has been resolved.***


There is a known issue when connecting to a VM via Console mode 

switch_to_console.png

 

  • CloudShare has two methods of Console connectivity: with or without Java

avoid_using_java.png

  • Java Version 7 Update 21 has some limiting factors that prevent the option to Auto fill your login credentials
  • When clicking the Auto fill link, you will see the following error: 
java_auto_fill.png

  • The fix for this is being created however there is a workaround should you need this function.  If you require this, please contact Support.  
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