At CloudShare we had a couple of very challenging days where we experienced several service disruptions, resulting in partial outages and intermittent slow network connections.
At this point we believe that these incidents were a result of malicious external Distributed Denial of Service to the CloudShare network. (A DDoS is an attack designed to overload a service to take it offline).
Several remedies have already been implemented to mitigate these issues, and we are working rigorously to obtain more details. We will be posting a full post mortem once our investigation is complete.
We know that you as a customer rely on our services and we are committed to take all necessary steps to avoid these types of incidents.
We apologize for the service disruption and would like to thank you for your patience and understanding during these incidents.
Avi Karnon, VP Operations